Where Are the Superstar Employees Hiding?
Your business is growing rapidly. But you have trouble keeping up with ever-increasing orders, customer service is suffering… and you feel overwhelmed.
READ MOREHelping Someone Grieve
Saying something as simple as “I’m so sorry for your loss” will give your friend the sympathy he needs.
READ MOREHow to Double or Triple Your Brainpower Almost Immediately
In the past few months, I’ve rediscovered a powerful secret to making life better and easier. It’s something I’ve talked about in ETR before – because I’ve experienced it before.
But just recently, I proved to myself once again that this secret can help you double (at the very least) your brainpower. And you know what comes with having a more powerful brain…
READ MORER-E-S-P-E-C-T (Find Out What It Means to Me)
Everyone is feeling the effects of the most recent economic crisis. It does not matter if you are a business owner, a student, in middle management, or a stay-at-home parent. We are all worried.
READ MOREDoes Watching Less TV Make You Richer?
Michael Masterson has been telling you for years to give up the boob tube. And now it seems that there’s a direct link between the number of hours of TV you watch… and how much money you make.
READ MOREETR Insider Report: Should You Fire All Your Copywriters?
MaryEllen and Charlie got into an argument the other day. Now don’t get the wrong idea – no fists were flying. And, in fact, their discussion can help you become a better marketer. It could even win you some new customers… and more money for your bottom line.
READ MOREWhat Happens When Your Business Phone Rings?
Mission: Birthday cake. Requirements: Tasty and beautiful with fondant frosting. Turned out to be harder to locate than I expected. But along the way, I wound up with both a cake and a lesson in customer service.
READ MOREFind a Restaurant Anywhere in 4 Seconds Flat
Hand me your text-message-enabled cellphone, and I can find you an Indian restaurant in Paris, a public pool in Columbus, or a movie theater in Quebec in about four seconds.
READ MOREThe Power of Who You Know
“Allied Power Linking” is a powerful tool. But, as with any power, you have to use it carefully so it doesn’t backfire. Here are some tips to keep in mind when employing this technique.
READ MOREWhy “As Soon As Possible” Is a Stupid Request
Specifics can be truly powerful. They can help you:
READ MORETransportation Security Administration Making Travel Easier?
You know the airport-security drill. Take off your shoes. Empty your pockets. Off with your belt and metal jewelry. But now there’s one less hassle at American checkpoints. As of this past August 16, you can leave your laptop in its bag. If, that is, the bag is “checkpoint-friendly” and TSA-approved.
READ MOREHow Restaurants Are Reacting to the Economy
“If you really want to be sure of that 7:30 p.m. table, ask for it with a French, Spanish, or Italian accent. It will brand you as a potentially bigger spender, the kind helping restaurants outlast a weak dollar and a wobbly Dow.”
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